We know, like us, you're dreaming about your next getaway. For your peace of mind, AMResorts offers added support and simplicity with CleanComplete+ .
Our newly upgraded CleanComplete Verification™ program, now with CleanComplete+, includes FREE on-site CDC-compliant viral antigen testing at all resorts (for guests with testing requirements from country of origin) to help ensure an easy return back home and a 14-day resort quarantine stay (after your original departure date) at NO COST for guests who test positive. To receive these benefits, just stay a minimum of 3 nights at any of our resorts.
The requirement for a negative COVID-19 test for all passengers entering the United States went into effect on January 26, 2021. Our resorts began offering on-site testing and quarantine reassurance on this date, and will continue to do so as long as CDC and government travel regulations require testing after returning from international travel.
Simple! When you arrive on property, our concierge will help arrange your departure testing. On the scheduled day, make your way the designated site and viral antigen testing will be administered by Hospiten (at the majority of our destinations) - an international private hospital network committed to providing a first-rate health care service for travelers. You’ll receive your test results the same day and in the required format for an effortless entry back home.
Find testing details by destination here.
If you happen to receive a positive test results and can’t fly home just yet, we got you covered! Spend your 14-day quarantine in a comfy room on us! We’ll continue to provide our attentive services by delivering essentials to your room like comforting meals, minibar refreshments, clean linens, fresh bathroom amenities and more. We’ll even cover the cost of one travel companion who is sharing your same room. Other members of your travel party can also stay on-property with special discounted rates.
While our new offerings help with most of the ‘what-ifs’ when travelling, we still have other enhanced policies in place like our 24-hour cancellation policy and our Move the Date, Keep the Rate +1 for the utmost flexibility with cancelling and rebooking.
We’re offering our support because we care and want to do everything possible to get you back to your favorite places stress-free and with peace of mind.
So, leave the worries of the unexpected behind and love the places you’ll go!
Have more questions? Find all of our FAQ’s here.