As we prepare to welcome you back to our beautiful beachfront resorts, we’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind.
Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home!
AMResorts® has also implemented the CleanComplete+ program for as long as CDC and government travel regulations require COVID-19 testing prior to the entrance after returning from international travel. Please view the video for testing procedures, and check "Return Home Safely: CleanComplete+ Reassurance" section below for more information.
DON’T JUST TAKE OUR WORD FOR IT: THIRD-PARTY VERIFICATION
We are proud of the high quality, safety and hygiene standards that AMResorts branded properties employ as evidenced by the Cristal International Standards®*, one of the industry’s highest-level certifications, verifying best-of-class processes for quality and safety.
Beyond this existing certification, we are also working closely with Cristal International Standards to secure an even higher level of quality, safety and hygiene verification prior to re-opening resorts. This is the Prevention of the Spread of Infection Audit Protocol (POS), or the Cristal International Standards POSI-Check certification, one of the industry’s most advanced third-party verification standards, and is being implemented across all AMResorts branded properties specifically to address the post COVID-19 world. AMResorts is one of the first to employ the standards.
*In lieu of Cristal International Standards®, the EMEA properties partner with BACTERCONTROL, which audits and monitors hygiene and safety standards across the hotels, delivering monthly reviews and an annual certification based on strict criteria.
All AMResorts® branded properties across Mexico, the Caribbean, Panama, Curaçao, St. Martin, and the Dominican Republic have achieved the specialized designation from the WTTC. These defined protocols signify the highest standard in health and hygiene, which provides additional confidence and peace of mind our valued guests.